Accident Recovery Explained: What Happens Next

How accident recovery works, where your vehicle goes and how it links with your insurer.

At the scene

Once emergency services say it's safe, we load the vehicle and clear any debris we can.

We can take it to your home, a garage or bodyshop of your choice, or to secure storage while your insurer decides on repairs.

Keep your recovery receipt. Many insurers will reimburse recovery costs as part of a claim — check your policy.

Need recovery right now?

Call any time, day or night. Tell us where you are and what's happened.